Returns & Exchanges

At Bright Residence, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer care team with your order number to begin the return process.

• 2.
  Pack with Care

  Securely place the item in its original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5 to 7 business days.